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Terms & Conditions

These terms are a general starting point for an e-commerce marketplace and have not been reviewed by a lawyer. Please have them reviewed for compliance with Bangladeshi law (including the Digital Commerce Operation Guideline and Consumer Rights Protection Act) before relying on them.

1. About BigBaa

BigBaa (“we”, “us”) operates bigbaa.com, an online marketplace for physical and digital products in Bangladesh. Some products are sold directly by BigBaa; others are sold by independent third-party vendors using our platform.

2. Orders and payment

Prices are shown in Bangladeshi Taka (BDT). Physical orders may be paid by Cash on Delivery or online payment where available; digital orders must be paid online. We reserve the right to refuse or cancel any order, for example in the case of a pricing or stock error.

3. Vendors

Vendors selling through BigBaa are independent sellers, not employees or agents of BigBaa. Vendors are responsible for the accuracy of their own product listings, and for fulfilling orders for products they sell. BigBaa facilitates the marketplace, payment collection, and vendor payouts.

4. Returns and refunds

See our Return & Refund Policy for full details.

5. Accounts

You are responsible for keeping your account and any login details secure, and for all activity under your account.

6. Prohibited use

You may not use BigBaa for any unlawful purpose, to list counterfeit or prohibited goods, or to interfere with the site’s normal operation.

7. Limitation of liability

BigBaa is provided on an “as is” basis. To the fullest extent permitted by law, BigBaa is not liable for indirect or consequential losses arising from use of the site.

8. Changes

We may update these terms from time to time; continued use of the site after a change means you accept the updated terms.

9. Governing law

These terms are governed by the laws of Bangladesh.

10. Contact

Questions about these terms? Contact us.